Full ITSM service for Clothing merchant
One of the most distinguishable merchant of high quality clothing in Greece, with more than 20 years of experience in wholesale clothing and owner of 7 retail shops, desired a professional and reliable IT service supplier to undertake the redesign and complete operation of its IT facilities.
We transformed an unmanaged IT infrastructure into managed, following an ITIL compliant ICT lifecycle methodology (assess, transform, operate, support). Our customer enjoyed a high Return on Investment from year 1, appreciating monthly review meetings, yearly technical and budget planning, design and implementation of ICT transitions, ICT Operation, maintenance and support.